Returns & Exchanges
At Trove Craft India, we take pride in our artisanal home decor and offer a 7-day return policy for items that arrive damaged or differ significantly from their description. Each handcrafted piece is unique, and we are committed to ensuring your satisfaction with every purchase.
Initiate Request
Email our support team within 7 days of delivery with your order number and clear photographs of the product.
Quality Review
Our artisans will review your request to ensure the item is in its original condition and eligible for a return or exchange.
Secure Packaging
Carefully pack the item in its original Trove Craft India packaging to prevent any damage during the transit process.
Refund Processing
Once the item is received and inspected at our warehouse, your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing